Helping You Succeed

We're here to help you succeed with online education

Distance learning shouldn’t be confusing. Below, we provide tips to help you succeed. More questions? Don’t hesitate to ask! 

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O'Neill Online Community

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Common questions to help with academics

Registration for courses occurs on Canvas, Indiana University’s online service center. After acceptance into the program, you’ll receive an e-mail with the time and date you can begin registering. Information about registration, including the steps you must take, will also be available on Canvas, the IU site where you’ll access your online courses.

Of course, if you prefer talking with an O'Neill staff member to get oriented, then call or e-mail us.

After registering for classes, you will find out what textbooks you need through the course syllabi and/or faculty director. Information about textbooks will be posted on Canvas.

Shopping for textbooks is easy online. AmazonBarnes & Noble, TIS, and the IU Bookstore are just a few places you can look for your books. 

You will be able to follow progress in your courses via Oncourse and check your grades in One.iu.edu. For official information about your grades, consult the Office of the Registrar, which handles transcripts.

Online MPA students have the option of participating in the IU Bloomington and O'Neill commencement ceremonies. You will be notified of the ceremonies through e-mail, mail, and/or Canvas. You may attend one or both of the ceremonies. If you do not participate, your diploma will be sent in the mail.

You should consult the faculty director for advising. The director will help you design a course schedule, approve your internship, and relay important information to you. 

Other helpful resources

O'Neill Records Office

Can’t find an answer to your question on course registration or degree requirements? The records office can help!

Contact the O'Neill Records Office

O'Neill Career Hub

Take advantage of all the ways O'Neill can enhance your career.

Learn more about the Career Hub 


O'Neill Policies and Forms

Contact us for the Academic Exceptions Form and the Readings Contract, learn about academic dishonesty, course withdrawals, incompletes, and more.

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Distance Learning Tips

Make the most out of your online student experience.

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Disability Services

If you have special requirements, find out how IU can assist.

Learn about assistive technology